Core FAQs

Last Updated: December 29, 2020

Workers

How Does This Work?

Core is a construction labor marketplace that matches skilled workers with good jobs. We do our best to showcase your skills and experience to employers in your area. Once we find a job that we think will be a good match, we text you so you can decide whether you’re interested or not. Apply instantly from your phone if that job is a good fit for you!

What We Do

We take the information that you give us and create a really great digital resume (Core ID) that you can share with employers. All of your certifications, project history, trainings and references will be in one place.
If you don’t complete your Core ID when you sign up on the website, either by filling it out or by submitting a resume, then someone from our onboarding team will give you a call to help you finish your Core ID. If you sign up in the Crews by Core app, you are given the opportunity to talk to our onboarding team right when you sign up!

How do I log in?

You can log in on the website or in the Crews by Core app using your phone number. Your phone number will work in both the Crews by Core app or online, so you can log in wherever is most convenient!
When you enter your number, a verification code will be texted to you. A new code is generated automatically each time you log in with your number, so there is no need to remember a password.
If you have trouble logging in, remember that each code can only be used once (even if it didn’t work the first time) and that sometimes there can be a delay getting the code. If you get stuck, start over. Enter your number, then wait to get a new code!

Tips for creating your digital resume (Core ID)

The more complete your digital resume (Core ID) is on bycore.com, the better you look to potential employers and the easier it is for us to match you with more jobs!
Make sure to showcase your skills by listing any relevant work experience, hard skills (which specialty equipment are you familiar with?), your best qualities as an employee (have you led a team before? Are you always on time?), as well as any certifications or licenses (even expired ones!) that you might have.
Make sure you add referrals! These referrals show companies that other people vouch for your skills.
Add a pitch and a picture and your digital resume (Core ID) will really stand out!

What is a referral?

A referral is the contact information of someone you have worked with or worked for who will vouch for your skills and/or experience.
Employers will often request professional references in order to verify the information that you submit. We make this easy by allowing you to enter this information up front, then contacting your reference via text. That means your references aren’t being contacted multiple times for each job you apply to, and they don’t have to have a lengthy phone conversation!
A completed referral will show up on your digital resume (Core ID), and any skills your reference said you excelled at will be included on your Core ID for future employers to see.

What happens after my digital resume (Core ID) is completed?

After your digital resume (Core ID) is completed, we will start trying to match you up with jobs in your area.
If you do not want to wait for us to do that, you can download our app, Crews by Core, to see what jobs, temporary positions, or apprenticeships are available near you. If you see one you're interested in, you can apply straight through the app!

How do I send in a resume?

If you did not submit a resume right when you signed up, then in order to get your digital resume (Core ID) completed on Core, please email your resume to support@bycore.com or text it to us at +1-831-292-4077.
We will update your digital resume (Core ID) with the information you send to us, and then let you know once we’ve made those changes. Once your Core ID is completed we will get to work trying to find you the right job!

What if I don’t have a resume?

We’d love to help with that! To get your digital resume (Core ID) set up, please call our onboarding team at +1-415-449-4532. Be ready to answer questions about your work history and to tell us about what you did at past jobs. We would be happy to help get your digital resume (Core ID) completed so we can start matching you with jobs!

Get noticed!

The more complete your digital resume (Core ID) is on bycore.com, the better you look to potential employers and the easier it is for us to match you with more jobs!
Make sure to showcase your skills by listing any relevant work experience, hard skills (which specialty equipment are you familiar with?), your best qualities as an employee (have you led a team before? Are you always on time?), as well as any certifications or licenses (even expired ones!) that you might have.
Add a pitch and a picture and your Core ID will really stand out!

How do I see jobs in my area?

The Crews by Core app is our light version for quickly finding jobs near you. This is the *easiest* way to see jobs in your area. It also has an option to call our onboarding team to help you set up a digital resume (Core ID) - this is a GREAT option if you don't already have a resume created!
Once your Core ID is complete, we get to work to match you with jobs in your area!
If you have already completed your Core ID and still do not see any jobs listed, there are a few things you can do to increase the number of job matches that you see.

  1. Increase the distance you are willing to travel
  2. Add more "desired trades" to the types of jobs you are willing to work (up to 3 trades)
  3. Change your salary requirements - if you entered an annual amount for an hourly rate that might cause a job to be missed
  4. Add more of your skills

The bigger your list of skills, the more jobs you will be matched with.

Training opportunities

Core will occasionally have training opportunities available. These are posted on the website or under the Jobs tab in the Crews by Core app.
To participate in these classes as they become available, make sure you already have a Core account and are signed in before you try to sign up!

Hirers

How does this work?

Core helps workers create online digital resumes (Core IDs) to showcase their work history and skills, while helping companies find the right people for their jobs. Through our matching algorithms, we ensure that you are only presented with the best candidates for the jobs so you can focus your attention on the actual work.

How to post a temporary job

Open the Jobs tab in the Crews by Core app and tap on ‘Hire Workers’ at the top right. Posting a job is free, and applicants are sent right to your phone!
You will be asked for some basic information about the job, like how long it will last and what skills are needed for the job.
Most jobs created on the app are for temporary projects, but if you are looking to hire for a long-term position or to hire for multiple positions, please contact us at people@bycore.com to get your job posted!

How to post a permanent position

Please visit People by Core to find out more about how to hire great workers with Core!

What happens when someone applies

Whether you posted the job or we created it for you, once a worker applies for the position we send you a notification in the app. You can review that worker’s digital resume (Core ID), including their work history and skills, because all of that information is sent to you automatically with the application.
You can message the applicant if you have additional questions about their work history and availability. If you think they will be a good fit, you can hire the worker directly through the app!